Feedback from previous guests about their experience.
56%
were satisfied with the hotel and would gladly return
5.6/10
Guest rating
Rooms
5.0
Location
8.3
Service
5.0
Dining
6.3
Guest reviews
5.6/10
based on 5 reviews
7.8
7.8/10 based on 16069 reviews
Rowan
United Kingdom,
JanuaryÂ
2025
5.6/10
I had a mixed experience at the hotel. While the location was fantastic, allowing easy travel around Berlin, the room left much to be desired in terms of comfort, especially with the stifling heat. The service was also hit or miss, with some staff being quite unhelpful. Overall, the hotel has great potential, but there are significant areas needing improvement.
Rooms
5.0
The room was cramped and uncomfortably hot, with a strange design that included see-through glass doors for the toilet and shower. The lack of ventilation made sleep nearly impossible.
Service
5.0
I found the service to be inconsistent, with some staff members being dismissive of my concerns about the room conditions.
Location
9.0
The hotel's location was perfect for exploring Berlin, being right next to Alexanderplatz station and close to various attractions, which I really appreciated.
Dining
7.0
I only had breakfast at the hotel and it offered a decent variety, but I wouldn't say it was particularly memorable.
Facilities
5.0
The facilities seemed adequate, but the heating issue overshadowed any positives about the amenities.
Mark
United Kingdom,
JanuaryÂ
2025
7.0/10
The hotel has a central location next to Alexanderplatz, making it easy to navigate Berlin. The rooms are spacious and tastefully renovated, but there were some issues with heating and towels. The dining experience at breakfast was good, although service was sporadic at times. Overall, the hotel provides decent value for money, but some aspects could use improvement.
Rooms
7.0
The rooms are spacious and newly renovated, but the heating could be better adjusted as it felt quite warm during my stay.
Service
6.0
Service was a mixed bag; some staff were accommodating while others seemed overwhelmed, which affected response times.
Location
9.0
Located in the heart of the city, close to public transport and attractions, the location truly stands out.
Dining
7.0
Breakfast had a variety of offerings, but the staff seemed stretched thin, particularly during peak times.
Facilities
6.0
Facilities were adequate, though the gym lacked sufficient equipment and the elevator system was sluggish during busy periods.
Ella
United Kingdom,
DecemberÂ
2024
5.0/10
I was quite let down by my stay at this hotel. The service was far from welcoming, with some staff members being unhelpful and even rude, which really dampened the experience. The location is decent, but it fizzles out once you're inside. The room quality did not match the expectations set by the hotel's branding – there were several maintenance issues and little attention to detail. All in all, an underwhelming experience that didn’t provide value for money.
Rooms
5.0
The room was small and had maintenance issues, including a poorly sealed shower that leaked water. It just didn't feel welcoming, and the lack of privacy with the shower setup was quite discomforting.
Service
5.0
The service was frustrating; I encountered unfriendly interactions at the reception, and there were issues with room servicing as staff barged in without knocking. Overall, not what I'd expect from a hotel of this caliber.
Location
6.0
The hotel is in a central location, which was convenient for transport and getting to know Berlin, but it didn't compensate for the other shortcomings.
Dining
5.0
While I had high hopes for the dining options, the quality fell flat; the food was disappointing without any standout items. It certainly didn't justify the price.
Facilities
5.0
The facilities felt inadequate for a hotel of its size, lacking in quality and maintenance, which really put a damper on my stay.
Samantha
United Kingdom,
OctoberÂ
2024
5.6/10
The hotel offers a central location in Berlin, making it easy to explore the city, but the experience was marred by basic facilities and inconsistent room comfort. While the cleanliness was satisfactory, the dining options could use an upgrade, and the service left room for improvement.
Rooms
5.0
The rooms were cramped and lacked air conditioning. I had a room facing the TV tower, which unfortunately meant enduring noise from street performances. The bedding arrangement was not ideal either.
Service
5.0
The service was a bit chaotic; I felt overlooked at times, especially with the response to my Wi-Fi issues.
Location
9.0
The hotel's location in the center of Berlin was excellent for getting around and was near a large train station.
Dining
6.0
Breakfast had a good variety, but the warm food was barely heated. Also, there was a lack of sweet options like cakes.
Facilities
5.0
The gym facilities were disappointing and did not meet the expectations you might have for a hotel of this size.
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Park Inn By Radisson Berlin Alexanderplatz08.06
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09.06.2025